Gamechanging

we like to play the Innovation card

Radian6 – They Get It!

In last night’s “Love’s Links” I missed some information while looking at the Radian6 site.  But since Radian6 gets Janet Fouts’ first commandment “Listen, Listen, Listen!”  — they caught the error right away.  Notice the nice comment.  It didn’t accuse me of depriving some village of an idiot — it just gently corrected me.

These people get it.  They listen to even what little old me is saying.  And they are proactive. When someone doesn’t get your message — don’t get mad, get in touch!

Here’s the message — and if you are wondering — I’ve gone into the original post and fixed it. Right away.  Now don’t you wish companies you dealt with fixed their goofs that quickly?  Just a thought.  Here’s what Lauren Vargas said:

We appreciate the shout out as a potential tool. Actually, all of our pricing info may be found on our FAQ page on site: http://www.radian6.com/faq/

Happy to answer any questions!

Lauren Vargas
Community Manager at Radian6
@VargasL

Comment by Lauren Vargas

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January 5, 2010 - Posted by | Uncategorized

1 Comment »

  1. No worries. 😉 That is what we are here for…

    Lauren Vargas
    Community Manager at Radian6
    @vargasl

    Comment by Lauren Vargas | January 5, 2010 | Reply


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